A Deep Dive into Understanding Unified Messaging
Unified Messaging: An Overview By now most people have at least heard of Unified Messaging, whether or not they have experienced and utilized its features. Unified Messaging (UM) is defined as the...
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5 Enterprise VoIP Trends to Watch in 2016
As VoIP implementations continue to grow in flexibility, customization, and integration, so does their relevance in the marketplace. As we look to the coming year, the emergence of several trends...
View ArticleTech Debates of 2015: Integrated Messaging v.s. Unified Messaging
So it’s nearly 2016 and the debate continues…which is a better choice for my enterprise, Integrated Messaging or Unified Messaging? These phrases are very similar and are often confused with one...
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West Acquires Magnetic North
Recently announced, West Corporation has acquired Magnetic North, a UK-based innovator in hosted contact center and UCaaS solutions. Magnetic North, www.magneticnorth.com, was originally a successful...
View Article7 Key Terms for Understanding Unified Communications
When researching available options for an enterprise phone system, it helps to have a handle on the terms and options available. Moreover, understanding what choices are offered as part of today’s...
View ArticlePBX Systems vs Office 365
Evolving from the Bell key telephone system from the 1930s is the modern PBX or VoIP business telephone system of today. Many companies still have an on-premises PBX phone system, although there are a...
View ArticleThe Pros and Cons of Unified Communications in 2015
Before jumping right into a comparison of the advantages and disadvantages of a Unified Communications (UC) implementation, let’s take a moment to define UC and the facets it includes. Unified...
View ArticleEnsure Your VoIP Solutions Infrastructure is Fully Optimized
As more businesses than ever are moving away from their traditional PBX and toward comprehensive VoIP solutions, it has become vital for companies to ensure their network infrastructure is brought...
View ArticleWest Implements Single Sign On (SSO)
Stopping the Communications Madness remains a key goal for West. Finding ways to make the management and deployment of unified communications tools simpler underlies all that we do. Today we’re...
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West is Spark Ready
West Corporation, a leading provider of technology-enabled communication services, today announced the availability of Cisco Spark and Cisco Spark Hybrid Services through its Unified Communications...
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